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UX Engagement Management

With TCS, I lead a team of onshore and offshore UX practitioners in developing, refining and overseeing the UX implementation of a multi-billion dollar global medical e-commerce supply company that is currently undergoing a complete overhaul of its front- and backend systems.

UX Engagement Management: Bio

My roles

Agile UX Process Creation

Working within an agile development environment, I created and mapped a process that enabled the various teams (leadership, design, business & tech ) to progress designs from conception to granular user-story level and on to implementation and QA. This process eliminated bottlenecks, increased accountability, and helped move thousands of user stories from the studio to the build environment.

UX Design Leadership

Leading a team of onshore and offshore UX resources, we engaged with the client, business analysts, and front-end development team to create end-to-end user flows that aligned with a backlog of 5000+ design-related stories in the project management system.

Design Pattern Library Enhancement

Managed an evolving Figma-based design pattern library designed exclusively for the new client web presence. Designed screens, components, micro-interactions and animations, etc. as needed based on the established requirements

UX Engagement Management: Projects
UX Engagement Management: Portfolio
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